iDCS 16


Welcome to the iDCS 16, Samsung's cost-effective, feature rich communications platform for the small to medium-sized business.


Samsung's iDCS 16 is a cost-effective, feature rich communications platform for your business. Offering your choice of DS 24D or iDCS Keyset models, this powerful system has capabilities commonly found in larger systems.

Caller ID Name and Number compatible on standard telephones, the iDCS 16 provides valuable information to your fingertips. The system offers you additional attributes such as high reliability, ease of installation, and protection for your investment by allowing you to effortlessly migrate iDCS Keysets as your business grows. Add the SVMi-2E Voice Processing Platform and see how the full Voicemail and Auto Attendant help your business run more efficiently. Best of all the iDCS 16 is as easy to use as it is efficient.

The SVMi-2E is Samsung's Integrated Voice Processing Platform for the iDCS 16. With up to 4 ports, up to 100 mailboxes and a full Auto Attendant, the SVMi-2E offers the highest level of professional voice processing services to your small business. Using the latest in Compact Flash memory technology, the SVMi-2E provides up to 2.5 hours of message storage, supports Network Mailboxes and provides multi-language support for 12 available languages (English, Spanish, and French come standard). Click here for a list of the SVMi-2E features.

The SVM-400E is Samsung's External Voice Processing Platform for the iDCS 16, equipped with 2 ports, 25 mailboxes, a full Auto Attendant, and up to 2.5 hours of message storage. The SVM-400E is easy to install and maintain, it has no moving parts, making it incredibly reliable. Click here for a list of the SVM-400E features.


System Features

Account Code Entry
·  Forced
·  Voluntary
All Call Voice Page
Attention Tone
Authorization Codes
·  Forced
·  Voluntary
Auto Attendant
Automatic Hold
Background Music
Battery Backup Memory
Battery Backup (System )
Caller Identification (CID)
·  Name/Number Display
·  Next Call
·  Save Caller ID
·  Store Caller ID
·  Inquire Park / Hold
·  Caller ID Review List
·  Investigate
·  Abandon Call List
·  Caller ID on SMDR
·  Number to Name Translation
Caller ID to Single Line Telephones
Call Forwarding
·  All Calls
·  Busy
·  Forward DND
·  No Answer
·  Busy / No Answer
·  Follow Me
·  External
·  To Voice Mail
Call Hold
·  Exclusive
·  System
·  Remote
Call Park and Page
Call Pickup
·  Directed
·  Groups
Call Waiting / Camp-On
Centrex / PBX Use
Chain Dialing
Class of Service (Day / Night)
Common Bell Control
·  Add On
·  Unsupervised
Data Security
Database Printout
Day / Night Ring Assignments
DIL to a Hunt Group
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Door Phone Night Ring
Executive Barge-In (Override)
·  Station or Trunk
·  With / Without Warning Tone
Executive / Secretary Pooling
External Music Interface
External Page Interface
Fax Compatibility
Flash Key Operation
Flexible Numbering
Flexible Ringing
·  Day Ring Assignments
·  Night Ring Assignments
Hold Recall to Operator
Hot Line
In Group / Out of Group
Incoming Call Distribution
Incoming / Outgoing Service
Individual Line Control
Least Cost Routing
Live System Programming
·  From Any Digital Keyset
·  With a Personal Computer
Loud Bell Control
Meet Me Page and Answer
Message Waiting Indications
Microphone On / Off per Station
Music On Hold-Flexible
Night Service
·  Automatic
·  Manual
Off-Hook Call Alert
Operator Group
Ougoing Call Restriction
·  Operator
·  Station Group
·  Internal Zones
·  External Zone
·  All Internal
·  External
·  Page All
Prime Line Selection
Private Line Assignment
Programmable Line Privacy
·  1A2 Operation
Programmable Timers
Remote Programming-PC
Ring Generator
Ring Over Page
Single Line Connections
Speed Dial Numbers
·  Station List
·  System List
Speed Dial by Directory
Station Hunt Groups

·  Distributed
·  Sequential
·  Unconditional
Station Message Detail Recording
Station Pair
System Directory
Toll Restriction

·  By Day or Night
·  By Line or Station
·  Eight Dialing Class
·  Special Code Table
Toll Restriction Override
Tone or Pulse Dialing

·  Screened / Unscreened
·  Voice Mail Transfer Key
·  With Camp-On
Trunk Groups
Unlisted Speed Dial Numbers
Universal Answer
Voice Mail Integration

·  SVMi-2E
·  SVM-400E/SVM-400
·  Single Linet Telephone (SLT) Ports
Walking Class of Service

Display Features

Account Code Display
Call Duration Timer
Call for Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Station Number

Conference Information
Date and Time
Display Dialed Number
Enhanced Station Programming
Identification of Recalls
Identification of Transferred Calls

Message Waiting Caller Number
Outside Line Identification
Override Identification
Programmable Station Messages
Soft Keys
Stopwatch Timer

Station Features

Add On Modules Appointment Reminder
Attendant Station
Auto Answer
Automatic Hold
Automatic Privacy
Background Music
Busy Lamp Field (BLF)
Busy Station Callback
Call Forward

·  All Calls
·  Busy
·  DND
·  Follow Me
·  External
·  No Answer
Call Pickup
Dial by Name
Direct Station Selection
Do Not Disturb

Door Lock Release
Exclusive Hold
Group Listening
Handset Volume Control
Headset Operation
Hearing Aid Compatible
Line Queuing with Callback
Line Skipping
Message Waiting Light Indication
Mute Microphone / Handset
Off-Hook Ringing
Off-Hook Voice Announce
One Time Do Not Disturb
One Touch Dialing Keys
On-Hook Dialing
Programmable Keys
Programmed Station Messages
Protection from Barge-In

Pulse to Tone Switchover

·  Auto Retry
·  Last Number
·  Save Number
Remote Hold
Ring Modes
Ringing Line Preference
Station Callback
Station Lock
Strain Relief Channels
Terminal Status Indicator
Tri-Colored Lights
Volume Settings
Wall-Mountable Keysets

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